P2P Process Implementation
An energy organization experienced payables failures and project cost control breakdowns after an ERP implementation, with operations misaligned to supply chain process. McDaniel+Cullen assessed the organization, redesigned the procure-to-pay process, built category management roles, and recruited a new supply chain leader — resulting in improved vendor payables, stronger operations alignment, and measurable cost reductions.
Situation
After implementing a new ERP system, this energy organization was struggling with its payables process and lacked the broader supply chain capabilities to control project costs. Operations were not aligned to the intended processes, and the gap showed up as poor cost control and vendor payment problems.
An ERP implementation only delivers value when the processes and organization around it are designed to match. Here, the technology was in place but the procure-to-pay (P2P) process and the roles to run it were not — leaving suppliers paid late and projects poorly controlled.
M+C Approach
McDaniel+Cullen conducted a spend analysis and organization assessment, then designed a new organization with clear category management roles. The team mapped the end-to-end procure-to-pay process to find the key gaps that were causing the payables and cost-control failures.
M+C recruited a new supply chain leader to own the function and trained the operations teams on the redesigned process and their roles within it. Aligning people, process, and the new ERP system was the key to turning the technology investment into results.
Results
Stronger process alignment with operations, new roles delivering cost reductions, and significantly improved payables to vendors.
Key Outcomes
- End-to-end procure-to-pay process mapped and redesigned
- New supply chain organization with defined category management roles
- New supply chain leader recruited to own the function
- Operations trained and aligned to the redesigned process
- Significantly improved vendor payables and measurable cost reductions
Client Feedback
"M+C came highly recommended to address improvements needed in our supply chain organization and processes. After some excellent process review and mapping exercise we discussed where to focus our resources. We also redesigned our supply chain structure based on M+C recommendations to implement more value adding capabilities.